Job Summary:
Welcome all clients ensuring a happy, positive, and friendly impression of the Beach Club. The waiter/waitress will serve food and beverages to our clients in a friendly, professional, and timely manner to the beds/tables they have been assigned (but not limited too) holding natural conversation and delivering with the highest of standards and best practice. The server must be knowledgeable and have a perfect understanding with regards to all our products and menus. You are expected to be attentive and responsive and available to clients needs throughout the day, your area perfectly attended ensuring cleanliness and working professionally and closely with the runners. It is your responsibility to ensure that the clients receive the best possible experience and that all client queries and complaints are dealt with professionally and efficiently. The waiter/waitress must always have an exceptional appearance, be energetic and comfortable interacting with clients. The waiter/waitress will be comfortable using his/her knowledge to upsell where possible and provide an overall exceptional beach club experience to new and existing clients.
Qualifications:
- 1 to 2 yrs previous experience as a waiter / waitress in a beach restaurant
- Excellent communication and interpersonal skills.
- A keen eye for detail and a passion for providing outstanding service.
- Ability to work flexible hours, including weekends and holidays.
- A positive attitude and a team-oriented mindset.
- Other languages would be an added advantage.